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Caregiver with Patient

Complex Care Services

We tailor our Complex care services to your needs to enable you in your own environment with a matched carer to maintain your independence.

Complex care management is simply a tailored live-in care plan that is put together to ensure that all your complex health needs are understood and catered to. This should be created by experienced complex care providers and professionals. For example, we care for people with a wide variety of disabilities and health conditions. Part of our complex care management would involve:

  • Ensuring we work with all the community team in place and family members who are part of the complex care package.

  • Creating a fully tailored intensive or long-term complex care plan for our clients in their own homes.

  • A dedicated senior case manager attends all reviews and assessments (with other professionals), implementing specialist intervention and assessments when required to make sure our clients are receiving the right level and type of support when they need it.

  • Ascertaining a single point of contact for each client with 24-hour-on-call support from case managers and healthcare professionals

  • Providing care workers and healthcare professionals to suit all client's needs.

Our complex care services are fully flexible depending on your requirements. Whether you are seeking support for a few weeks or months in response to or require assistance for the foreseeable future, we can plan and implement complex care based on your current needs. As part of our ongoing service, we will schedule regular reviews and adapt our service depending on our findings. These reviews can involve you, your family, and your medical team.



0208 731 5970


58 High St, Watford WD17 2BS


01604 620610 

The Cabin @ The Willows

Old Bedford Road, Northampton NN4 7AA


0208 731 5970


Spring Villa Park, 1st Floor, Spectra House 10, London HA8 7EB


01702 567430 

Unit 7, Ground Floor Office, The Capricorn Centre, Cranes Farm Rd, Basildon SS14 3JJ


0208 731 5970


CCS ,Ground floor, 43A Roman Way, Islington N7 8XF


0208 731 5970



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